Find answers fast
The Help Center is the fastest way to resolve a question without waiting on support. Articles are short, searchable, and organized by topic: the builder, elements, templates, your account and plans, publishing and domains, and the Marketplace. Most answers take under two minutes to read.
- Search across every article from one search box
- Topics: builder basics, elements, templates, account and billing, publishing and domains, Marketplace
- Step-by-step instructions with the exact clicks, not vague advice
- Related articles linked at the bottom of every page
Builder and element help
Stuck on the canvas? Builder articles cover placing and styling elements, working with layers, animations, undo, and previewing your site. Element articles explain each of the 38+ elements, headings, text, buttons, images, video, products, promos, countdowns, forms, galleries, slideshows, testimonials, pricing tables, FAQ, popups, and more, with settings and best practices for each.
- Canvas articles: drag-and-drop, alignment, spacing, layers, and undo
- One article per element type with its settings explained
- Animation help: entrance and hover effects that play live in the editor
- Preview and testing: checking your site before it goes live
Account, plans, and billing
Everything about your ZORALI account lives here: what the free Starter plan includes, the differences between Pro at $19/month and Business at $49/month, how to upgrade or change plans, and how billing works. The single most common question, why a site cannot be published, is answered clearly: publishing requires a paid plan; creating, customizing, saving, and previewing are free on Starter.
- Starter (free): create, customize, save, and preview everything
- Pro ($19/month) and Business ($49/month): publishing, hosting, and custom domains
- How to upgrade, downgrade, or change your plan
- Billing questions answered: charges, receipts, and plan changes
Publishing and domain help
Publishing articles walk through going live: pushing a site to ZORALI's included hosting, connecting a custom domain, and troubleshooting when something does not look right. Because multi-site hosting is included, there are also articles on running several sites, a portfolio, a store, and a landing page, from one account.
- Publishing your site: the exact steps from preview to live
- Connecting a custom domain, explained without jargon
- Managing multiple sites under one account
- Troubleshooting: common publishing issues and their fixes
Marketplace and affiliate help
Seller articles cover listing templates and sites, writing descriptions, setting prices, and understanding payouts, you keep 93.5% of every sale with a 6.5% platform fee. Affiliate articles explain the 30% lifetime commission program: how referrals are tracked, how commissions work, and where to find your links and dashboard.
- Selling on the Marketplace: listings, pricing, and payout basics
- The 93.5% / 6.5% split explained with examples
- Affiliate program help: 30% lifetime commission, tracking, and payouts
- Policies: what can be sold and what is not allowed
